Privacy policy

Privacy Policy

Last updated: July 2026

At SILVAAS (silvaas.com), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase from us.

1. Information We Collect
When you visit our store or place an order, we may collect:
- Personal details: Name, email address, phone number, billing and shipping address.
- Payment information: Processed securely through our payment providers — we do not store your full card or UPI details.
- Device & usage data: IP address, browser type, pages visited (via cookies and analytics tools).
- Order information: Products purchased, order history, and preferences.

2. How We Use Your Information
- To process and fulfill your orders, including shipping updates.
- To communicate with you about purchases, returns, or inquiries.
- To send promotional emails (only if opted in — unsubscribe anytime).
- To improve our website and customer experience.
- To comply with applicable legal obligations.

3. Sharing Your Information
We do not sell or rent your personal data. We share it only with trusted service providers such as shipping partners, payment processors, and email platforms — solely to operate our business.

4. Cookies
We use cookies to enhance your experience and analyze traffic. You can disable cookies in your browser settings, though some features may be affected.

5. Data Security
All transactions are SSL-encrypted. We use industry-standard measures to protect your data from unauthorized access.

6. Your Rights
You have the right to access, correct, or request deletion of your personal data, and to opt out of marketing at any time. Contact us to exercise these rights.

7. Changes to This Policy
We may update this policy periodically. Changes will be posted on this page with a revised date.

8. Contact Us
SILVAAS
Website: silvaas.com
Email: help@silvaas.in
WhatsApp: +91 9251232116